By making a purchase online, in person or by telephone with EconoPlus you agree to the terms of sale and to be bound by the conditions below.
Warranty Information
We offer extended warranties on most of our products, this covers additional coverage that includes all parts and labor for the predetermined amount of time.
The warranty is for products that are for domestic and personal use only, it does not cover products used in professional or commercial environments.
Open box model
All products have cosmetic defects and or missing parts so are sold as seen and these defects will be noted upon in-store inspection at the time of purchase. Extended warranties may be purchased for an additional fee but exclude coverage for existing defects or missing parts.
- All sales are final (no exchanges or refunds)
- All items come with a 1 year warranty
- Floor models do not have original inner or outer packaging
- No returns or exchanges
Printing errors
Although EconoPlus takes steps to ensure the accuracy and completeness of product and service information provided by a third party, please consult the original author of the information (e.g., the manufacturer) for complete product details.
Delivery and Damages
You will receive a message on your phone or email the day before your delivery indicating your delivery position. The same day you will be able to track the delivery truck and the delivery people will contact you 30 minutes before your delivery. In the event that you are absent at this time, delivery and administration fees will be applicable.
We do our best when delivering products to reduce damage. It may happen that an item is damaged during delivery. It is very important to inspect the item upon receipt. If you accept the product upon delivery, no claim or compensation can be requested and will not be accepted by EconoPlus later. You must notify the delivery people and they will take photos and contact their superiors immediately.
Service request
All service requests must be made online in the service request section. You will need to provide us with all the requested information so that we can process your request. A return will be made within 24 to 48 hours. Any service request that is not caused by your device will be subject to travel costs.
Manufacturers
- Samsung 1-800-726-7864
-
Finlux 514-351-5185
Purchase possible online in store and by phone
